Namecheap

  • Affordability
  • Easy Onboarding and Account Management
  • Free Backups
  • 30-day Money-back Guarantee
  • No Upsells
  • Free SSL Certificates, Site Migrations, Website Builder and Domain Names
  • Issues with uptime
  • Complains about speed
  • Criticized for inconvenient customer support
  • Low default allocations
  • An old version of default PHP
PRICING
5/5
UPTIME & SPEED
4/5
SUPPORT
4.2/5
RELIABILITY
4.4/5

OVERALL

NAMECHEAP REVIEW

Namecheap is a privately owned and independently run web hosting company and domain registrar that is well-known for the affordability of the services it offers. Here we will discuss the quality and reliability of the services that they provide as a web host.

NAMECHEAP: INTRODUCTION AND A BRIEF HISTORY

Namecheap is a domain registrar, and secondarily a web hosting company. This company is an ICANN-accredited registrar, which offers services of domain name registration, and offers aftermarket domain names for sale. Aftermarket domain names are the domain names that are under use by third-parties and registered by third-parties. Richard Kirkendall founded this company in 2000, and today it offers several products like domain names, VPN, website hosting, WhoisGuard, and SSL Certificates. It boasts 11 million domains registered, becoming the second-largest web host by market shares.

Namecheap was voted the best domain registrar in November 2010, and it appeared again as the Most Popular Domain Name Registrar in September 2012, in Lifehacker polls. It announced Bitcoin as its payment method in March 2013. It has also faced several issues like being put on notice for breach of their Registrar Accreditation Agreement with ICANN in March 2014. It was also confronted by users who could not transfer or register their domains. As of 2019, it is the 3rd largest domain registrar in the World. It has been receiving lousy user reviews for the unreliability of the web hosting services it provides.

Many reviewing companies like hostingreviews.com have been criticizing them for poor uptime, slow connection speeds, and substandard customer support. However, here on hostingdirection, we believe that neither too negative nor too positive reviews of a product can be trusted. We have to acknowledge the plus points they offer, calling a spade a spade. They are the most affordable web host there is, after all, with the least upsells. Everything about Namecheap is transparent. Their transparency, affordability, and user-friendly onboarding are their strong suits. Namecheap is also a supporter of Net Neutrality and has donated over $300,000 in recent years to the Electronic Frontier Foundation and Fight for the Future to promote internet rights and freedom.

99.90% OF UPTIME GUARANTEE

Uptime is a crucial thing to check when it comes to choosing a home for your website. The time during which your website stays online is the time during which it draws traffic and makes sales or conversions. So, your site must be available to the users for at least 90.95% of the time, for you to be able to receive maximum output from it. Most people who have reviewed Namecheap web hosting, complain about the instability of its time. True, the uptime offered by Namecheap has suffered many ups and downs in recent years, but it is reportedly improving. A 99.90% guarantee does not work for most people, and the uptime of Namecheap has dropped to figures as low as 99.82% in some cases. It is not very reliable in terms of uptime. However, they do offer a 100% uptime guarantee on their dedicated server plans.

The uptime guarantee provided by Namecheap on its official sites states that any extra uptime caused by a fault on their part, like server maintenance, will be compensated. Every hour that your site was down will add a free day to your hosting plan, and up to one month of free hosting will be added to your hosting plan in this way. That is if your site suffers much downtime due to Namecheap. There are cases in which this sort of compensation does not apply, however. That includes the downtime caused by any of the following things:

  • DDoS or similar attacks on Namecheap’s servers.
  • Third-Party software failure.
  • Your activities were maximizing your resource container.
  • Firewall blocks/bans.
  • Browser or DNS caching issues.
  • Other circumstances beyond their control or that are not reasonably foreseeable.

So, when considered overall, the uptime offered by Namecheap is not one of its strong suits and might cause problems for you. Though many other web hosting companies provide the same guarantee of 99.90% uptime, their records exceed that limit, and they give an average of at least 90.92% of uptime. The history of Namecheap is the thing that results in criticism for its average uptime provision.

RESPONSE TIME OF 830 ms

The time that the server of your web host takes to respond to the request a user has put in is a significant factor that affects the speed at which your website works. Moreover, the speed of your website is one of the critical factors that are building or destroying its reputation. We can tell you that your website has to be speedy to draw traffic to itself. Your webpages have to load fast for people to visit and revisit them. Telling you this would be a cliché in this era of speed and technology.

Several things like TTFB, response time, and the time taken to load a webpage fully are used to determine speed provided by a web host server. TTFB is the time taken to load the first byte of the first file requested by a user, and in terms of TTFB, Namecheap performs well. It is taking only 0.429s compared to its competitors. In terms of time taken to load a document fully, it took 1.48 seconds only, which is exceptional compared to the industry average. However, the response time was overall 830 ms, which was close to the average performance in the industry and around twice as slow as the best web hosts that we have reviewed.

Summing it all up, Namecheap is average in terms of speed and performance. It has an average response time, which is unsatisfactory for many people, yet okay with many more. Because it is the second-largest web host around, it receives many positive user reviews as well. The most important and most admired thing about Namecheap is the affordability of its plans. It charges very little on yearly plans as well and provides many features for free, which others would charge you for. Hence many users are satisfied and happy with whatever Namecheap has to offer.

HOSTING PLANS OFFERED BY NAMECHEAP

Namecheap has some very affordable shared hosting plans to offer you. It has different pricing for monthly and yearly plans. It is still very fair in terms of prices.

BENEFITS INCLUDED IN ALL SHARED HOSTING PLANS:

Here are the benefits Namecheap can give you on all its plans, for which others would make you pay.

  • Unmetered Bandwidth
  • Free Website Builder
  • Free Website Domain Name and Privacy Protection
  • 50 PositiveSSL Certificates
  • 30-day Money-back Guarantee

More Shared Hosting Features In Detail:

Here are the rest of the features that Namecheap includes in all its plans, and has mentioned in detail on its official website.

Guarantees Offered

Namecheap claims to use the latest and most efficient servers from Dell, HP, and Supermicro. All the servers on their shared, business, and reseller hosting plans have at least two processors, 16 GB of RAM, and four hard drives with RAID protection. They also guarantee lighter loading on their servers as compared to the competitor servers to give your sites more breathing room and the ability to run more complex scripts. They optimize their servers using CloudLinux, to prevent runaway scripts and processes from causing crashes. You can review their generous Acceptable Usage Policy and compare it to their competitors. They use the latest hardware and software firewalls to protect you. They secure the Operating Systems run by their servers.

Revolutionary Dell Server Technology

They claim to have enhanced datacenter efficiency with the PowerEdge M1000e Blade Enclosure, and Dell state-of-the-art shared infrastructure. This technology is what increases the performance of all their servers on all the shared hosting plans.

WordPress and cPanel Included

WordPress and cPanel is in all their plans. They offer you a Softaculous app installer to deploy WordPress, which makes updating and maintaining your open-source applications a cakewalk. cPanel is considered the best control panel worldwide, and it gives you full control over your website via your web browser.

Free Website Building Tools

Namecheap gives you an option to build your dream website for free, using the following tools.

  • Create easily using drag-and-drop interface
  • Speak to your audience using 45+ languages
  • Find and tailor your look with 200+ design templates
  • Import existing websites and make changes
  • Grow your community by adding social media
  • Choose an eCommerce payment option

Free SSL Certificates

Namecheap offers its customers a full year of PositiveSSL open for their primary domain, subdomains, and addon domains. Moreover, they are giving you 50% off the second year renewal.

Who Qualifies for the Offer?

The following customers can benefit from our free year of PositiveSSL:

  • People who have created a new Shared Hosting account.
  • People who are using their Shared Hosting Plan with their newly created hosting account.
  • People who are adding new domain names (addon domains) to their existing hosting account with the Shared Hosting plan.

Offer restrictions:

  • The offer is only available for people who are choosing Shared Hosting packages.
  • You will get one free SSL for every domain and subdomain.
  • There is a limit of 50 free SSLs per cPanel account.

24/7 Customer Support

Namecheap offers 24/7 customer support to back you up on all their shared hosting plans.

Here are the details of those plans:

STELLAR ($2.88/mo for the monthly plan and  $1.88/mo for yearly plans for the US datacenter, $3.88/mo for the monthly plan and $2.88/mo for the yearly plan for the UK datacenter)

This plan includes:

  • 20 GB SSD
  • 3 Websites

STELLAR PLUS ($4.88/mo for the monthly plan and $3.88/mo for the yearly plan for the US datacenter, $5.88/mo for the monthly plan and $6.88/mo for the yearly plan for the UK Datacenter)

This plan includes:

  • Unmetered SSD
  • Unlimited Websites
  • AutoBackup

STELLAR BUSINESS ($7.99/mo for the monthly plan and $6.99/mo for the yearly plan for the US datacenter, $8.99/mo for the monthly plan and $7.99/mo for the yearly plan for the UK datacenter)

This plan includes:

  • 50 GB SSD
  • Unlimited Websites
  • AutoBackup and Cloud Storage
 

PROS OF NAMECHEAP WEB HOSTING

Here are all the advantages you will have if you choose Namecheap web hosting.

AFFORDABILITY

All the plans Namecheap has to offer you are cheap, and it gives you about twice as much value in half as much money. So, if you are going for affordability and quality, Namecheap could be your best choice.

FREE BACKUPS

Namecheap offers you a free twice-a-week backup for free, which is a great perk. Most other web hosting services would charge you for that.

ONBOARDING AND ACCOUNT MANAGEMENT

Namecheap gives you the best onboarding experience and easy account management to go with it.

FREE SSL CERTIFICATES, SITE MIGRATIONS, DOMAIN NAMES

Namecheap has many quality features like these to offer you free of cost, while its competitors would have you pay for one of them, at least, if not all of them.

30 DAY MONEY-BACK GUARANTEE

They offer you a suitable refund policy, in case you do not like their services.

CONS OF NAMECHEAP WEB HOSTING

  • Issues with uptime
  • Some people complain about the speed
  • Criticized for lousy customer support
  • Low default allocations
  • An old version of default PHP

MARK’S VERDICT

Do I recommend this service? That depends on your personal preferences because when it comes to web hosts, it is not about the best web hosting service there is, but the one that suits your needs best. If you are running a small site with an average amount of traffic and data, it might be the most affordable option for you. However, if you plan to run a website that might grow big, you should choose a plan accordingly. All their hosting projects are comparatively affordable, so I suggest you do not go for the cheapest one because that one might not cover your needs.

  • Affordability
  • Easy Onboarding and Account Management
  • Free Backups
  • 30-day Money-back Guarantee
  • No Upsells
  • Free SSL Certificates, Site Migrations, Website Builder and Domain Names
  • Issues with uptime
  • Complains about speed
  • Criticized for inconvenient customer support
  • Low default allocations
  • An old version of default PHP
PRICING
5/5
UPTIME & SPEED
4/5
SUPPORT
4.2/5
RELIABILITY
4.4/5

OVERALL

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